1. What if I am a pure vegetarian and do not eat egg?
Most of our cakes have an eggless version, which can be selected under the label Dietary Preference on the product page. You can select any of the options available, based on your preference.
Our eggless cakes are just as moist and delicious as our cakes with egg, if not better.
2. What if I find your cakes expensive?
Most of the bakeries’ menu on Swiggy and Zomato, has default pricing for a 500 gm cake, by weight. Our minimum selling cake size is 1000 gm, by weight. Our customers often do an unfair comparison between our price for 1000 gm cake with another baker’s price for 500 gm cake. For fair comparison, please find some of the most popular bakeries in Bangalore mapped against their average price for 1000 gm cake, by weight.
3. What if we are only a few people and a 1000 gm cake might go to waste?
To give a fair sense of size, a 1000 gm cake from Videsi Desserts is 6 inch in diameter and provides ~8 normal sized slices, when cut neatly.
Our cakes are prepared within 24 hours of the scheduled delivery and stay fresh much longer than any other store bought cake. You can refrigerate it in an airtight container and savour it slowly for a couple of days.
4. What if I stay far away from your store and cannot come for pickup?
We have an extremely reliable, inhouse four wheeler delivery service that ensures every cake reaches its destination in perfect condition. Our drivers are trained to drive with minimum jerks and are instructed to keep the air conditioning on, at all times.
Scheduling deliveries during off-peak hours has also enabled us to deliver cakes in most parts of Bangalore.
5. What if I do not want to pay for the four wheeler delivery and would rather prefer a third party delivery service like Dunzo, Genie?
Cakes are the highlight of any event and more often than not, there are no backups planned. To deliver such a high risk product using third party delivery services such as Genie, Dunzo etc. in Bangalore’s unpredictable traffic, rains and bad roads, is like setting ourselves for failure.
All our cakes are baked fresh and are fragile. They need to be transported with utmost care in a temperature controlled environment. We have found that a fully air conditioned four wheeler with a trained driver, is the BEST mode of transport for all our cakes.
However, by choosing "Pickup" during the checkout process, you can get your cake picked up by any third party delivery service but WE CANNOT BE HELD LIABLE FOR ANY DAMAGE THAT OCCURS IN TRANSIT.
6. What if I do not like the cake after it has been delivered?
Our #1 priority at Videsi Desserts is your happiness. Which means we stand by our product 100%, no matter what. If you have a problem, we will solve it: Give you store credits, refund it, whatever it takes.
Just reach out to us within 24 hours of the delivery. We are here for you. Happiness Guaranteed.