THE 7 REASONS WHY YOU HAVEN'T BOUGHT FROM US... YET!
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1. What if I have celiac disease and cannot eat gluten?
Almost all our products have a gluten free variant that is prepared using our secret blend of 100% gluten free flour.
Each product has variants based on the choice of flour and sugar and they are just as delicious as our regular bakes with a distinct flavor profile.
FLOUR
100% Whole Wheat: Less refined than Maida, this flour is widely used for making chapati in Indian household. Desserts prepared using this flour are a little caramelized and nutty in taste and slightly dense in texture.
100% Gluten Free: We have a secret blend of 4-5 all natural gluten free flours. Desserts prepared with this flour are a little nutty in flavor and lack of gluten renders crumbly texture.
SUGAR
100% Natural:Eucalyptus honey, country sugar (authentic brown sugar) or jaggery is used to prepare all the elements of the desserts. All these pure and natural substitutes of refined white sugar have a deep caramelized flavor.
DIETARY PREFERENCE
100% Eggless: Absence of eggs have no effect on the moistness, density and flavor of our eggless desserts.
100% Vegan: Using only natural and healthy substitutes for dairy and eggs, our vegan desserts are divine. Very limited products have vegan options right now. Reach out to us for your specific vegan dessert requirements @ +91 8497856624.
2. What if I want to place an order today and cannot pick a date on the website?
To deliver on our promise of “freshly prepared within 24 hours of the scheduled delivery”, we do not keep any cakes pre-prepared at our store. Thus, need at least 2 day’s notice to fulfil an order. Although, we always try to accommodate last-minute orders whenever we can; if you have a cake or brownie emergency and need an urgent order please call us on +91 84978 56624 and we'll do our very best to help.
We recommend ordering your cakes a minimum of 2 days in advance, but we do get very busy so it’s worth allowing more time if you can. This is especially true for very large orders and orders involving lots of bespoke decoration. For weddings and other large orders it is advisable to give us as much notice as possible. Larger cakes, especially bespoke cakes, require more notice and we recommend giving at least two weeks’ notice or more if possible.
3. What if I find your cakes expensive?
Most of the bakeries’ online menu on Swiggy and Zomato has default pricing for a 500 gm cake, by weight. Our minimum selling cake size is 1000 gm, by weight.
Our customers often do an unfair comparison between our price for 1000 gm cake with another baker’s price for 500 gm cake.
For fair comparison, please find some of the most popular bakeries in Bangalore mapped against their average price for 1000 gm cake, by weight.
4. What if we are only a few people and a 1000 gm cake might go to waste?
To give a fair sense of size, a 1000 gm cake from Videsi Desserts is 6 inch in diameter and provides ~8 normal sized slices, when cut neatly.
Our cakes are prepared within 24 hours of the scheduled delivery and stay fresh much longer than any other store bought cake. You can refrigerate it in an airtight container and savour it slowly for a couple of days.
5. What if I stay far away from your store and cannot come for pickup?
We have an extremely reliable, inhouse four wheeler delivery service that ensures every cake reaches its destination in perfect condition. Our drivers are trained to drive with minimum jerks and are instructed to keep the air conditioning on, at all times.
Scheduling deliveries during off-peak hours has also enabled us to deliver cakes in most parts of Bangalore.
6. What if I do not want to pay for the four wheeler delivery and would rather prefer a third party delivery service?
Cakes are the highlight of any event and more often than not, there are no backups planned. To deliver such a high risk product using third party delivery services in Bangalore’s unpredictable traffic, rains and bad roads, is like setting ourselves for failure.
All our cakes are baked fresh and are fragile. They need to be transported with utmost care in a temperature controlled environment. We have found that a fully air conditioned four wheeler with a trained driver, is the BEST mode of transport for all our cakes.
However, by choosing "Pickup" during the checkout process, you can get your cake picked up by any third party delivery service but
WE CANNOT BE HELD LIABLE FOR ANY DAMAGE THAT OCCURS IN TRANSIT.
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7. What if I do not like the cake after it has been delivered?
Our #1 priority at Videsi Desserts is your happiness. Which means we stand by our product 100%, no matter what. If you have a problem, we will solve it: Give you store credits, refund it, whatever it takes.
We are here for you. Happiness Guaranteed.